Maya Chen

Former retail-banking product lead; 9 years covering deposit accounts

Maya spent nearly a decade inside retail banking before turning to consumer advocacy, where she now pulls apart the fine print on savings accounts, checking, and CDs. She is relentless about one thing — the gap between a headline APY and what you actually keep after fees, tiers, and rate cliffs. If a savings account needs a $25,000 balance to earn its advertised rate, Maya will say so in the first sentence.